CloudFran™ Privacy Policy
Last Updated: October 10, 2024
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Introduction
At CLOUDFRAN, INC (“we,” “our,” or “us”), we recognize the importance of your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, store, process, and share your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. We strive for transparency in our data practices, ensuring you are informed about how your personal data is handled.
This Privacy Policy applies to our U.S. stores, online experiences (including our websites and mobile applications), and any other locations where you interact with us. By using our services, you consent to the practices outlined in this Privacy Policy. If you do not agree with the terms, please refrain from using our services.
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What Personal Information Do We Collect?
We may collect personal information from you in various ways, including:
- Information You Provide:
– Personal and Contact Information: Such as your name, date of birth, email address, phone number, home address, age, and gender.
– Business Information: Including business card numbers or company contact information for business accounts.
– Payment Information: Such as credit card information and billing address.
– Purchase Activity: Including product preferences and reasons for purchasing.
– Public Comments: Any information you post in public areas of our websites, such as reviews.
– Social Media Interactions: Information you provide when engaging with us on social media platforms.
- Automated Information Collection:
We may utilize cookies and similar tracking technologies to collect information automatically from your device, including:
– Device Information: IP address, browser type, operating system, and device identifiers.
– Browsing Data: Pages viewed, links clicked, time spent on the site, and interactions with our emails.
– Location Data: With your consent, we may collect precise location data.
- Third-Party Information:
We may receive additional publicly available information about you from third parties.
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When Do We Collect Your Personal Information?
We collect your personal information in various situations, including when you:
– Purchase products or services from us.
– Make a return or exchange.
– Access our websites or mobile applications.
– Join a loyalty program or create an account.
– Participate in surveys, promotions, or discounts.
– Contact our customer service team.
– Engage with us on social media.
– Fill out registration or contact forms.
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How Do We Use Your Personal Information?
We use your personal information for legitimate business purposes, including:
– Order Processing: To process and fulfill your orders.
– Customer Communication: To communicate with you regarding purchases and respond to inquiries.
– Marketing: To send you marketing materials (with your consent) and analyze shopping trends to enhance your experience.
– Personalization: To personalize your shopping experience and improve our services.
– Fraud Prevention: To conduct fraud checks and ensure security.
– Compliance: To fulfill legal obligations and respond to legitimate requests from authorities.
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Sharing Your Personal Information
We may share your personal information with:
– Service Providers: Trusted third-party vendors for payment processing and services (all third-party service providers are required to maintain confidentiality and security).
– Legal Authorities: To comply with legal obligations, prevent fraud, or respond to law enforcement requests.
– Business Transfers: In the event of a merger, sale, or transfer of assets.
– Affiliated Brands: Other members of our corporate family for operational purposes.
We do not sell personal information to third parties.
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Your Rights Regarding Personal Information
Under GDPR, you have several rights concerning your personal information, including:
– Right to Access: Request access to your personal data and obtain a copy.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data under certain conditions.
– Right to Restrict Processing: Request to limit how we process your personal data.
– Right to Data Portability: Request transfer of your personal data to another organization.
– Right to Object: Object to the processing of your personal data in certain situations.
To exercise these rights, please contact us using the details provided below.
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International Transfers
We may transfer your personal data to countries outside your own. When doing so, we will ensure that appropriate safeguards are in place to protect your data in compliance with GDPR.
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Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. This includes encryption, firewalls, and secure access controls.
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Children’s Privacy
CLOUDFRAN, INC does not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with information, please contact us to address the issue.
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Changes to This Privacy Policy
We may update this Privacy Policy periodically. Please review it regularly for any changes. If we make significant changes, we will notify you through our services or via email. Your continued use of our services after the changes indicates your acceptance of the updated policy.
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Contact Us
If you have any questions or concerns regarding this Privacy Policy or your rights under GDPR, please contact us at:
CLOUDFRAN, INC
Email: support@cloudfran.com
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By clearly outlining our practices regarding personal information and your rights, we aim to build trust and transparency with our users. Thank you for choosing CLOUDFRAN, INC.