The Ultimate Customer Experience
Manage your customers with a sophisticated, yet easy, customer experience management system. Its what you have been waiting for all these years!
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CloudFran Experience Center
CloudFran Experience Center
When it comes to purchasing, its all about the customer experience. CloudFran is bringing new capabilities for customer experience, insights that drive new sales and customer loyalty.
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Get the CloudFran Experience Center Solution and enjoy expanded functionality for your business!
Schedule Now Some Core Features
CloudFran Experience Center
Experience Center Dashboard
Find out everything you need to know about your customers in one single place. See the total number of customers who have engaged with your services, the ratings, the locations, and more.
Automatic Prioritization
Automatic prioritization of customer requests for services, status of the request, category of sales, engagement with customers and responses, and total results across your customer base.
Customer Reports
A complete view of all your customer engagements from service experience, filtering by date, categories, locations, age, gender, and other factors. This features gives you a view of the overall customer experience.
Transaction Reports
See all the transactions for your customers for a complete understanding of their spend levels, loyalty positioning, and what are the total spend levels over a period of time. Determine if customers are trending upward or down.
Coupons Report
See all the coupons that have been transacted in total and the number of coupons and value transacted at a specific store. When doing a franchise system, see the toals across all stores in the enterprise.
Manage Responses
The Experience Center provides automated responses to customer questions, service compliments, and complaints. Human intervention and adjustments can be made with the Manage Response functionality.
Want Customer Loyalty? Get.. CloudFran Experience Center
Some Core Features
CloudFran Experience Center
Customer Reports
See all of your customers in a comprehensive customer database that can be filtered by state, store location, and more. Add and remove customers, see special notes concerning customers.
Tags
Use tags to see special categorization of customers in the experience center. Use this feature to identify customers who are most likely to leave or most loyal, as examples.
Customer Information
Enjoy a complete set of customer information in your database, including name, address, date of birth, contact numbers, pictures, tags, notes, and more.
Experience Center Levels
Track all aspects of the customer experience by looking at experience levels, including pre-service, service, and after service, to get a full view of all your customers experiences.
CloudFran POS
The easiest and most flexible POS available, made for the franchisee!
Want Customer Intimacy? Get.. CloudFran Experience Center
Know What Works
Customer are the lifeblood of any business, the Experience Center solution needs to know who your customers are and works to increase customer loyalty with coupons and other system level solutions. Yes, CloudFran can do this also - customer engagement.
Know What Needs Improvement
The CloudFran Experience Center keeps track of customer complaints automatically, and uses machine learning to generate the best response for the specific customer. No guess work needed, CloudFran figures out what does not work and makes the correct decision for customer loyalty.
Best Franchise POS
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Want Amazing, get CloudFran Experience Center
A SUCCESS STORY
Our CloudFran Customers
The CloudFran Experience Center is a new way of doing something old, understanding and retaining customers. Understanding begins with knowing the customers experiences, buying patterns, and attitudes. Retaining customers is all about transitioning the understanding of customers to the right actions.
BREAKTHROUGH
CloudFran has used technology to achieve the customer intimacy of a small store with a customer base of millions. We give you the technology and processes to scale without the limits of volume and time – yes, we can do that!
- Increase Customer Loyalty
- Manage Customer Engagement and Experience
- Bring in new Customers to your Store
- Maximize customer Spending with Customer Knowledge
Some Core Features
CloudFran Experience Center
ABOUT CLOUDFRAN POS
The CloudFran Experience Center Solution
Understanding customers is what you want, delivering you the customer information to achieve customer loyalty is what we do.
A SUCCESS STORY
Trusted Feedback
CloudFran is here to support your business growth, we understand that you need flawless execution – and we deliver it.
We have 200 locations and have been struggling to get the same customer experience. The CloudFran Experience Center solved all of problems.
Tina Mathews
Franchise SVP of Growth
We use the AI to manage a customer base of thousands, allowing the AI to drive loyalty and retention. As a result, sales are up by 12.5% and growing.
Tammy Bromsfield
VP of Customer Experience, Tax Franchise
CloudFran Solutions
Restaurants
Franchise Management Solutions that deliver a platform of services that maximizes profitability, minimizes, cost, and scales the business.
Health and Wellness
Franchise management software for client bookings, payments, and services that delivers a flawless customer experience across services.
CRM
A CRM solution that aligns the acquisition of new customers, communications, deals desk, and sales team optimization.
E-commerce
A professional ecommerce site that is secure, fast, easy to use, and is an essential technology to increase your business sales.
Expand and Scale Up
Expand your business footprint with CloudFran professional expansion services utilizing local country expert resources to help you win!
Artificial Intelligence (AI)
Let CloudFran analyze your data and perform machine learning and work with supporting tools for unique business insights.
Find out about CloudFran POS
The POS Solution is the heart of your retail infrastructure and needs to be secure, trusted, fast, reliable, cost effective, and easy to use. But there is more, the system needs to be bundled with additional software features so you can use the POS information to help manage your business, driving in more revenue into your business.
As your business grows, you will need fleet management, so you can manage and control all of your POS hardware and software on a location, state, and national basis. You need to detect fraud and intervene before the fraud is transacted. We can do all this and more, so what are you waiting for? Change today and start saving.
– Security for each transaction and AI driven fraud detection
– Bundled features that extend the functionality of your POS
– A low price that saves you money every month, straight to your bottom line.
– An easy to use POS Solution with powerful reporting and business insights.
Get the CloudFran POS and learn why so many businesses are upgrading their technology suite while significantly lowering the costs – it’s the smart thing to do!
Happy Customers Spend More at both the online store and brick and mortar stores. This will increase your store level sales.
Advanced Analytics bring the power of data insights that enable you to understand what drives happy customers.
Happy Customer Talk with friends and family and will give a great recommendation for your store. Trusted recommendations drive sales!
Bundled Features
Get more features with CloudFran, a connected set of powerful applications that build customer knowledge and loyalty.
Be Business Smart
Use the CloudFran advanced technology solution to gain business insights without having to hire expensive IT teams to do work.
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